We encourage the reporting of breaches that are local to you first. If an Ear Candler advertises the sale of a products via a website, these can be submitted to the TGA or the ACCC.
Ear Candling may be advertised under the name of “thermal-auricular therapy”.
- An advertisement MUST specify a particular brand of product AND an indication.
- If no particular product is specified, but makes a claim to treat or cure serious illness, such as those listed below, you may still submit the complaint to the ACCC.
Ear Candle Advertisements may not claim to be “Completely Safe”, nor may they make representations that they may be effective in the treatment, cure, or prevention of:
- Sexually Transmitted Diseases (STD) – such as Herpes or Chlamydia
- HIV AIDS and/or HCV, or
- Mental illness – such as depression
nor (unless given approval) may they make a REFERENCE to:
- Cardiovascular diseases – such as Coronary Heart Disease or Atherosclerosis
- Dental and periodontal diseases – such as Cavities or Periodontal Disease
- Diseases of joint, bone, or collagen – such as Rheumatic Disease or Osteoarthritis
- Diseases of the eye or ear that likely to lead to blindness or deafness
- Diseases of the liver, biliary system or pancreas – such as Hepatitis or Cirrhosis.
- Endocrine diseases and conditions – such as diabetes and prostatic disease
- Gastrointestinal diseases or disorders – such as Functional Colonic Disease (IBS) or Crohn’s Disease
- Haematological diseases – such as Anemia or Sick-cell disease
- Infectious diseases – such as the Common Cold
- Immunological diseases – such as Lupus
- Mental disturbances
- Metabolic disorders – such as Muscular Dystrophy or Albinism
- Musculo-skeletal diseases
- Nervous system diseases
- Poisoning, venomous bites and stings
- Renal diseases
- Respiratory diseases – such as Asthma
- Skin diseases – such as Eczema
- Substance dependence, or
- Urogenital diseases and conditions
Claiming to be “Completely Safe” is in breach to the Therapeutic Goods Advertising Code 2007, Section 4(2)(i).
Claiming to be a “Treatment” to the aforementioned is in breach of the Therapeutic Goods Act 1989, Section 42DL; and the Therapeutic Goods Advertising Code 2007, Section 5.
- It is best to provide evidence to substantiate complaints against the claims by a Ear Candler.
- You should always included evidence of the advertisements, such as a screen-shot of the website.
Below are three sources that may be used to lend more weight to your complaint.